This article demonstrates how you can CANCEL/REFUND the ORDER.
1. Login into your FEARTICKET Admin Account.
Event Dashboard (LEFT SIDE OF PAGE)>Manage Attendees>Orders
>Search the Order you want to CANCEL/REFUND by its Order number/Name of customer/Order Date and select Selling point, Order status.
> Search
The details of the order will appear on the screen.
You need to Click on CANCELLATION/REFUNDS
Click on
1. Cancel the entire order and issue a full refund.
2. Cancel some tickets or issue a partial refund.
1. Click on cancel entire order and issue a full refund for canceling/refunding of entire order
CANCEL ONLY:- To cancel the entire order without issuing a refund.
REFUND ONLY:- To refund the order without canceling the order.
CANCEL & REFUND:- To cancel and refund the order.
2. Click on Cancel some tickets or issue a partial refund for issuing a partial refund on order.
CANCEL ONLY:- To cancel the entire order without issuing a refund.
REFUND ONLY:- To refund the order without canceling the order.
CANCEL & REFUND:- To cancel and refund the order.
Mark the checkbox if you want to cancel the ticket with a refund.
Click on CANCEL & REFUND.
Mark the checkbox only and delete the refund price if you want to cancel the ticket without a refund.
Click on CANCEL ONLY
You can manually enter the refund price if you want to.
Enter the partial refund amount and Click on REFUND ONLY.