FEARTICKET Help Desk

Box-Office Setup 12

• Getting Started with FEARTICKET Organizer App
• Get Compatible Thermal Printer for Box-Office Setup
• Card Readers & iPad Stand for Box-Office Setup
• FEARTICKET Boca Printer Supports
• Setup Box-Office Payment Processor

View all 12

Payment Gateway Setup 0

Manage Order 5

• View Order Report for selected event
• View Order and Resend Tickets with order email
• Order Cancellation and Refund
• Manual Order
• Edit Order

Re-schedule and Cancellation 3

• Reschedule for any Date/Timeslot
• Cancel Event for any Date/Timeslot
• Refund and Cancel for any Date/Timeslot

Ticketing Account & Fee 3

• General Online Ticketing Fees & Cost
• is the ticketing cost lowest in comparison to all other platform?
• What about other Fee or Charge?

About Chargeback 5

• Why Chargeback ?
• Practices to avoid chargeback
• Fighting Chargeback
• Fight ChargeBack With Hytix Payments
• Submit Chargeback Evidence Form with Hytix Payment

Payment Processing 5

• Do I require my own payment gateway account?
• What about payment processing charges?
• What about chargebacks & refunds?
• What about Cash or Checks ticket's transactions?
• Dealing with Chargeback

Setup Live Ticketing 3

• How to setup my account, events, tickets to sell?
• Getting a Merchant Account to accept card payment
• How do I start selling tickets once all set?

Ticket Printing, Scan & Checks-in 1

• How do I Check-In or Scan Tickets?

Create & Manage Events 5

• Designing Your Event Web Page with Template Design
• Clone An Event
• Important check-points before going LIVE
• Creating an event
• Event Privacy Settings

Add Tickets & Add-on 5

• Adding Tickets
• Adding Ticket Addon
• Creating Combo Tickets
• Make Tickets Group
• Setting up Tickets selling dates & point

Manage Ticketing 1

• Sharable Ticket URLs

Order Form 1

• Order Form to collect Buyer Info, Attendee Info, Questionnaire

Important Check Points for Quick Setup and going LIVE 8

• Adding Event page URL
• Event Time Zone, Terms & Conditions
• Venue Address, City & Zip
• Ticket Price, Service Fee, TAX and Order Cart
• Printed Tickets Information & Design

View all 8

Schedule 2

• Setup Event Schedule
• Hide or show schedule on ticket selling page

Ticket Design 2

• Customize Printed Ticket Design
• Understanding Printed Ticket's Graphics & Design

Event Info 0

Tickets & Add-on 1

• Edit description for an existing add-on

Event Page Settings 4

• Add Event Calendar Image
• Collect Sales Tax on Ticket Sell
• Enter SEO Meta information
• Event Page Setting

System Users and Permission 1

• Create System Users as require

Manage Discount Coupons 1

• Adding Discount Coupons

Payment Processing Setup 4

• Integrate Custom Payment Processor with Ticketing System
• Integrate your CardConnect Merchant Account
• Integrate your Authorize.net Merchant Account
• Integrating the Stripe M2 Card Reader with a Mobile Box Office App

Crowd Management 1

• Alerts & Reminder

Integration 2

• Integrating Mailchimp with FEARTICKET
• Integrating Smartwaiver with FEARTICKET

Email Management 1

• Email Template Management

Product Management 1

• Creating and Selling Merchandise Products

Event Reports 5

• Attendee Report
• Sales Report
• Ticket Report
• Box Office Report
• Discount Usage Report

Account Reports 3

• Order Report for Event
• Ticket sales report of event
• Event Comparison Report

Check-In Report 1

• Check-In Stats

Send Email to Attendee 0

Customer Management 1

• Customer Management System

Settings 5

• Event Settings
• Social Media & SEO
• Google Business Post
• Manage Content
• Payment Gateway Setting

Discount Coupon 1

• Discount Coupon

Conversion Rates 0

Self Insurance 1

• Self Insurance

Ticketing Rules 1

• Ticketing Rules

Waiting List 1

• Waiting List

Dynamic Price 2

• Rule Based Price
• Custom Price & Quantity

Conversion Tracking 4

• Facebook Pixel Conversion Tracking
• GA4 - Enhanced Analytics Insights
• All Platform Conversion Tracking
• TikTok Conversion Tracking

Upgrade Order 1

• Upgrade Order with FEARTICKET