Help & Support

Ticketing Account & Fee 4

• Understand General Online Ticketing Fees & Cost
• Is Ticketing Account FREE for Haunts?
• is the ticketing cost lowest in comparison to all other platform?
• What about other Fee or Charge?

About Chargeback 3

• Why Chargeback ?
• Practices to avoid chargeback
• Fighting Chargeback

Payment Processing 5

• Do I need my own merchant account?
• What about payment processing charges?
• What about chargebacks & refunds?
• What about Cash or Checks ticket's transactions?
• Dealing with Chargeback

Setup Live Ticketing 3

• How to setup my account, events, tickets to sell?
• How do I start selling tickets once all set?
• Getting a Merchant Account to accept card payment

Demo Videos 0

Ticket Printing, Scan & Checks-in 2

• What about ticket printing?
• How do I Check-In or Scan Tickets?

Ticket Orders, Buyers & Attendees 0

Quick Start Steps 2

• Creating FREE Ticketing Account
• Steps to start ticketing on Fear Ticket

Create & Manage Events 6

• Creating an event
• Adding Event page URL
• Designing Event Page
• Setup Event Schedule
• Clone An Event

See all 6 articles

Add Tickets & Add-on 2

• Adding Tickets
• Adding Ticket Add-on

Manage Ticketing 5

• Creating Combo Tickets
• Setting up Tickets selling dates & point
• Customize Printed Ticket Design
• Understanding Printed Ticket's Graphics & Design
• Make Tickets Group

Manage Attendee Info 1

• Customizing Order Form for Attendee Info

Important Check Points before going LIVE 8

• Important check-points before going LIVE
• 1. Event Time Zone, Terms & Conditions
• 2. Warning Message Image
• 3. Venue Address, City & Zip
• 4.Ticket Price, Service Fee, TAX and Order Cart

See all 8 articles

Tickets & Add-on 1

• Edit description for an existing add-on

Event Page Settings 4

• Add Event Calendar Image
• Setup Tax on Ticket Sell
• Enter SEO Meta information
• Sending “Thank you email” to your event visitors

System Users and Permission 1

• Create Box-Office & Check-in User

Manage Discount Coupons 1

• Adding Discount Coupons

Payment Processing Setup 4

• Integrating Payment Processor with Ticketing System
• Integrate your CardConnect Merchant Account
• Integrate your Authorize.net Merchant Account
• Integrate your PayPal Merchant Account (Advance)

Setting up iPad Box-Office 5

• Getting Started with FEARTICKET Organizer App
• Setup Box-Office Payment Processor & System Users
• Get Compatible Thermal Printer for Box-Office Setup
• Card Readers & iPad Stand for Box-Office Setup
• Authorize.net for Box-Office - Important Guide

Hardwares for Box-Office Use 0

Ticket Scaning Mobile App 2

• Download and install FearTicket Scanner App
• Using FearTicket Scanning App

Scanning App Settings 6

• Understand Settings for Scanning App
• Scanning - Simple General Tickets
• Scanning Tickets with add-on
• Scanning Time Slots Simple Tickets
• Scanning Time Slots Tickets with Add-on

See all 6 articles

Orders & Refund 6

• Video Walk-through on managing order
• View Order Report for selected event
• View Order and Resend Tickets with order email
• Order Cancellation and Refund
• Customize AVS Settings for Authorize.net

See all 6 articles

Re-schedule and Cancellation 3

• Re-Schedule Event for Ticket Buyer
• Cancel Schedule and send notification to ticket buyer
• Disable schedule viewing on ticket selling page

Event Settings 0

Managing Event Day 1

• Check-in visitors on event day