FEARTICKET Help Desk
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Knowledge base
Box Office
Box-Office Setup
5
Getting Started with FEARTICKET Organizer App
Setup Box-Office Payment Processor
Get Compatible Thermal Printer for Box-Office Setup
Card Readers & iPad Stand for Box-Office Setup
FEARTICKET Boca Printer Supports
Box-Office Sell
1
How to sell tickets at Box-Office?
Payment Gateway Setup
2
Square Hardware
Authorize.net for Box-Office - Important Guide
Ticket Scannig Mobile App
Ticket Scaning Mobile App
2
Download and install FEARTICKET Organizer App
Scan tickets using FEARTICKET Organizer app.
Managing Your Live Events
Orders & Refund
6
Video Walk-through on managing order
View Order Report for selected event
View Order and Resend Tickets with order email
Order Cancellation and Refund
Customize AVS Settings for Authorize.net
View all 6
Re-schedule and Cancellation
3
Re-Schedule Event for Ticket Buyer
Cancel Schedule and send notification to ticket buyer
Disable schedule viewing on ticket selling page
Event Settings
0
Managing Event Day
0
Manage Order
1
Create A Manual Order / Edit Order
FAQ - Ticketing on FEARTICKET
Ticketing Account & Fee
4
General Online Ticketing Fees & Cost
is Ticketing Account Free on FEARTICKET
is the ticketing cost lowest in comparison to all other platform?
What about other Fee or Charge?
About Chargeback
3
Why Chargeback ?
Practices to avoid chargeback
Fighting Chargeback
Payment Processing
5
Do I require my own payment gateway account?
What about payment processing charges?
What about chargebacks & refunds?
What about Cash or Checks ticket's transactions?
Dealing with Chargeback
Setup Live Ticketing
3
How to setup my account, events, tickets to sell?
How do I start selling tickets once all set?
Getting a Merchant Account to accept card payment
Demo Videos
0
Ticket Printing, Scan & Checks-in
2
What about ticket printing?
How do I Check-In or Scan Tickets?
Ticket Orders, Buyers & Attendees
0
Quick Start Steps
2
Creating FREE Ticketing Account
Steps to start ticketing on Fear Ticket
Getting Started with FEARTICKET
Create & Manage Events
6
Creating an event
Adding Event page URL
Designing Event Web Page
Setup Event Schedule
Making An Event Live
View all 6
Add Tickets & Add-on
2
Adding Tickets
Adding Ticket Add-on
Manage Ticketing
6
Creating Combo Tickets
Setting up Tickets selling dates & point
Customize Printed Ticket Design
Understanding Printed Ticket's Graphics & Design
Make Tickets Group
View all 6
Order Form
2
Customizing Order Form for Attendee Info
Order Form to collect Buyer Info, Attendee Info, Questionnaire
Important Check Points before going LIVE
8
Important check-points before going LIVE
1. Event Time Zone, Terms & Conditions
2. Warning Message Image
3. Venue Address, City & Zip
4.Ticket Price, Service Fee, TAX and Order Cart
View all 8
Quick Help
Tickets & Add-on
1
Edit description for an existing add-on
Event Page Settings
4
Add Event Calendar Image
Collect Sales Tax on Ticket Sell
Enter SEO Meta information
Sending “Thank you email” to your event visitors
System Users and Permission
1
Create System Users as require
Manage Discount Coupons
1
Adding Discount Coupons
Payment Processing Setup
4
Integrating Payment Processor with Ticketing System
Integrate your CardConnect Merchant Account
Integrate your Authorize.net Merchant Account
Integrate your PayPal Merchant Account (Advance)
Crowd Management
1
Crowd Management
Conversion Tracking
1
Facebook Pixel Conversion Tracking
Reports
Event Reports
6
Attendee Report
Sales Report
Ticket Report
Traffic Source Report
Box-Office Report
View all 6
Account Reports
2
ORDER Report of Events
Ticket sales report of events
Order Reports
0
Check-In Report
1
Check-In Reports
Cancel and Refund the Order
1
How to cancel or Refund the order?
Send Email to Attendee
1
Send Email to Attendee
Manage Events
Settings
4
General Settings
Manage Content
Social Media & SEO
Google Business Post
Discount Coupon
1
Discount Coupon
Conversion Rates
1
Conversion Rate
Self Insurance
1
Self Insurance
Ticketing Rules
1
Ticketing Rules
Waiting List
1
Waiting List
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