FEARTICKET Help Desk

Box-Office Setup 5

• Getting Started with FEARTICKET Organizer App
• Get Compatible Thermal Printer for Box-Office Setup
• Card Readers & iPad Stand for Box-Office Setup
• FEARTICKET Boca Printer Supports
• Setup Box-Office Payment Processor

Box-Office Sell 1

• How to sell tickets at Box-Office?

Payment Gateway Setup 1

• Square Hardware

Ticket Scannig Mobile App 1

• Scan tickets using FEARTICKET Organizer app.

Ticket Scaning Mobile App 3

• Download and install FEARTICKET Organizer App
• Scan tickets using FEARTICKET Organizer app.
• Selfie Ticket

Manage Order 8

• Video Walk-through on managing order
• View Order Report for selected event
• View Order and Resend Tickets with order email
• Order Cancellation and Refund
• Customize AVS Settings for Authorize.net

View all 8

Re-schedule and Cancellation 3

• Hide or show schedule on ticket selling page
• Reschedule for any Date/Timeslot
• Cancel Event for any Date/Timeslot

Ticketing Account & Fee 3

• General Online Ticketing Fees & Cost
• is the ticketing cost lowest in comparison to all other platform?
• What about other Fee or Charge?

About Chargeback 4

• Why Chargeback ?
• Practices to avoid chargeback
• Fighting Chargeback
• Fight ChargeBack With Hytix Payments

Payment Processing 5

• Do I require my own payment gateway account?
• What about payment processing charges?
• What about chargebacks & refunds?
• What about Cash or Checks ticket's transactions?
• Dealing with Chargeback

Setup Live Ticketing 3

• How to setup my account, events, tickets to sell?
• Getting a Merchant Account to accept card payment
• How do I start selling tickets once all set?

Ticket Printing, Scan & Checks-in 1

• How do I Check-In or Scan Tickets?

Create & Manage Events 6

• Creating an event
• Adding Event page URL
• Designing Event Web Page
• Setup Event Schedule
• Making An Event Live

View all 6

Add Tickets & Add-on 2

• Adding Tickets
• Adding Ticket Addon

Manage Ticketing 6

• Creating Combo Tickets
• Customize Printed Ticket Design
• Understanding Printed Ticket's Graphics & Design
• Sharable Ticket URLs
• Setting up Tickets selling dates & point

View all 6

Order Form 1

• Order Form to collect Buyer Info, Attendee Info, Questionnaire

Important Check Points before going LIVE 8

• Important check-points before going LIVE
• 1. Event Time Zone, Terms & Conditions
• 2. Warning Message Image
• 3. Venue Address, City & Zip
• 4.Ticket Price, Service Fee, TAX and Order Cart

View all 8

Tickets & Add-on 1

• Edit description for an existing add-on

Event Page Settings 4

• Add Event Calendar Image
• Collect Sales Tax on Ticket Sell
• Enter SEO Meta information
• Event Page Setting

System Users and Permission 1

• Create System Users as require

Manage Discount Coupons 1

• Adding Discount Coupons

Payment Processing Setup 3

• Integrate Custom Payment Processor with Ticketing System
• Integrate your CardConnect Merchant Account
• Integrate your Authorize.net Merchant Account

Crowd Management 1

• Crowd Management

Conversion Tracking 2

• Facebook Pixel Conversion Tracking
• GA4 - Enhanced Analytics Insights

Event Reports 5

• Attendee Report
• Sales Report
• Ticket Report
• Box Office Report
• Discount Usage Report

Account Reports 4

• Order Report for Event
• Ticket sales report of event
• Customer Report
• Event Comparison Report

Check-In Report 1

• Check-In Reports

Send Email to Attendee 0

Settings 5

• General Settings
• Social Media & SEO
• Google Business Post
• Manage Content
• Payment Processor Setting

Discount Coupon 1

• Discount Coupon

Conversion Rates 1

• Conversion Rate

Self Insurance 1

• Self Insurance

Ticketing Rules 1

• Ticketing Rules

Waiting List 1

• Waiting List

Dynamic Price 2

• Rule Based Price
• Custom Price & Quantity