FEARTICKET Help Desk

Box-Office Setup 5

• Getting Started with FEARTICKET Organizer App
• Setup Box-Office Payment Processor
• Get Compatible Thermal Printer for Box-Office Setup
• Card Readers & iPad Stand for Box-Office Setup
• FEARTICKET Boca Printer Supports

Box-Office Sell 1

• How to sell tickets at Box-Office?

Payment Gateway Setup 2

• Square Hardware
• Authorize.net for Box-Office - Important Guide

Ticket Scaning Mobile App 2

• Download and install FEARTICKET Organizer App
• Scan tickets using FEARTICKET Organizer app.

Orders & Refund 6

• Video Walk-through on managing order
• View Order Report for selected event
• View Order and Resend Tickets with order email
• Order Cancellation and Refund
• Customize AVS Settings for Authorize.net

View all 6

Re-schedule and Cancellation 3

• Re-Schedule Event for Ticket Buyer
• Cancel Schedule and send notification to ticket buyer
• Disable schedule viewing on ticket selling page

Event Settings 0

Managing Event Day 0

Manage Order 1

• Create A Manual Order / Edit Order

Ticketing Account & Fee 4

• General Online Ticketing Fees & Cost
• is Ticketing Account Free on FEARTICKET
• is the ticketing cost lowest in comparison to all other platform?
• What about other Fee or Charge?

About Chargeback 3

• Why Chargeback ?
• Practices to avoid chargeback
• Fighting Chargeback

Payment Processing 5

• Do I require my own payment gateway account?
• What about payment processing charges?
• What about chargebacks & refunds?
• What about Cash or Checks ticket's transactions?
• Dealing with Chargeback

Setup Live Ticketing 3

• How to setup my account, events, tickets to sell?
• How do I start selling tickets once all set?
• Getting a Merchant Account to accept card payment

Demo Videos 0

Ticket Printing, Scan & Checks-in 2

• What about ticket printing?
• How do I Check-In or Scan Tickets?

Ticket Orders, Buyers & Attendees 0

Quick Start Steps 2

• Creating FREE Ticketing Account
• Steps to start ticketing on Fear Ticket

Create & Manage Events 6

• Creating an event
• Adding Event page URL
• Designing Event Web Page
• Setup Event Schedule
• Making An Event Live

View all 6

Add Tickets & Add-on 2

• Adding Tickets
• Adding Ticket Add-on

Manage Ticketing 6

• Creating Combo Tickets
• Setting up Tickets selling dates & point
• Customize Printed Ticket Design
• Understanding Printed Ticket's Graphics & Design
• Make Tickets Group

View all 6

Order Form 2

• Customizing Order Form for Attendee Info
• Order Form to collect Buyer Info, Attendee Info, Questionnaire

Important Check Points before going LIVE 8

• Important check-points before going LIVE
• 1. Event Time Zone, Terms & Conditions
• 2. Warning Message Image
• 3. Venue Address, City & Zip
• 4.Ticket Price, Service Fee, TAX and Order Cart

View all 8

Tickets & Add-on 1

• Edit description for an existing add-on

Event Page Settings 4

• Add Event Calendar Image
• Collect Sales Tax on Ticket Sell
• Enter SEO Meta information
• Sending “Thank you email” to your event visitors

System Users and Permission 1

• Create System Users as require

Manage Discount Coupons 1

• Adding Discount Coupons

Payment Processing Setup 4

• Integrating Payment Processor with Ticketing System
• Integrate your CardConnect Merchant Account
• Integrate your Authorize.net Merchant Account
• Integrate your PayPal Merchant Account (Advance)

Crowd Management 1

• Crowd Management

Conversion Tracking 1

• Facebook Pixel Conversion Tracking

Event Reports 6

• Attendee Report
• Sales Report
• Ticket Report
• Traffic Source Report
• Box-Office Report

View all 6

Account Reports 2

• ORDER Report of Events
• Ticket sales report of events

Order Reports 0

Check-In Report 1

• Check-In Reports

Cancel and Refund the Order 1

• How to cancel or Refund the order?

Send Email to Attendee 1

• Send Email to Attendee

Settings 4

• General Settings
• Manage Content
• Social Media & SEO
• Google Business Post

Discount Coupon 1

• Discount Coupon

Conversion Rates 1

• Conversion Rate

Self Insurance 1

• Self Insurance

Ticketing Rules 1

• Ticketing Rules

Waiting List 1

• Waiting List