FEARTICKET Help Desk
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Knowledge base
Box Office
Box-Office Setup
12
Getting Started with FEARTICKET Organizer App
Get Compatible Thermal Printer for Box-Office Setup
Card Readers & iPad Stand for Box-Office Setup
FEARTICKET Boca Printer Supports
Setup Box-Office Payment Processor
View all 12
Payment Gateway Setup
0
Managing Your Live Events
Manage Order
5
View Order Report for selected event
View Order and Resend Tickets with order email
Order Cancellation and Refund
Manual Order
Edit Order
Re-schedule and Cancellation
3
Reschedule for any Date/Timeslot
Cancel Event for any Date/Timeslot
Refund and Cancel for any Date/Timeslot
FAQ - Ticketing on FEARTICKET
Ticketing Account & Fee
3
General Online Ticketing Fees & Cost
is the ticketing cost lowest in comparison to all other platform?
What about other Fee or Charge?
About Chargeback
5
Why Chargeback ?
Practices to avoid chargeback
Fighting Chargeback
Fight ChargeBack With Hytix Payments
Submit Chargeback Evidence Form with Hytix Payment
Payment Processing
5
Do I require my own payment gateway account?
What about payment processing charges?
What about chargebacks & refunds?
What about Cash or Checks ticket's transactions?
Dealing with Chargeback
Setup Live Ticketing
3
How to setup my account, events, tickets to sell?
Getting a Merchant Account to accept card payment
How do I start selling tickets once all set?
Ticket Printing, Scan & Checks-in
1
How do I Check-In or Scan Tickets?
Getting Started with FEARTICKET
Create & Manage Events
5
Designing Your Event Web Page with Template Design
Clone An Event
Important check-points before going LIVE
Creating an event
Event Privacy Settings
Add Tickets & Add-on
5
Adding Tickets
Adding Ticket Addon
Creating Combo Tickets
Make Tickets Group
Setting up Tickets selling dates & point
Manage Ticketing
1
Sharable Ticket URLs
Order Form
1
Order Form to collect Buyer Info, Attendee Info, Questionnaire
Important Check Points for Quick Setup and going LIVE
8
Adding Event page URL
Set Event Time Zone and Terms & Conditions
Venue Address, City & Zip
Ticket Price, Service Fee, TAX and Order Cart
Printed Tickets Information & Design
View all 8
Schedule
2
Setup Event Schedule
Hide or show schedule on ticket selling page
Ticket Design
2
Customize Printed Ticket Design
Understanding Printed Ticket's Graphics & Design
Event Info
0
Quick Help
Tickets & Add-on
1
Edit description for an existing add-on
Event Page Settings
4
Add Event Calendar Image
Collect Sales Tax on Ticket Sell
Enter SEO Meta information
Event Page Setting
System Users and Permission
1
Create System Users as require
Manage Discount Coupons
1
Adding Discount Coupons
Payment Processing Setup
4
Integrate Custom Payment Processor with Ticketing System
Integrate your CardConnect Merchant Account
Integrate your Authorize.net Merchant Account
Integrating the Stripe M2 Card Reader with a Mobile Box Office App
Crowd Management
1
Alerts & Reminder
Integration
2
Integrating Mailchimp with FEARTICKET
Integrating Smartwaiver with FEARTICKET
Email Management
1
Email Template Management
Product Management
1
Creating and Selling Merchandise Products
Reports
Event Reports
6
Attendee Report
Sales Report
Ticket Report
Box Office Report
Discount Usage Report
View all 6
Account Reports
3
Order Report for Event
Ticket sales report of event
Event Comparison Report
Check-In Report
1
Check-In Stats
Send Email to Attendee
0
Customer Management
1
Customer Management System
Manage Events
Settings
5
Event Settings
Social Media & SEO
Google Business Post
Manage Content
Payment Gateway Setting
Discount Coupon
1
Discount Coupon
Conversion Rates
0
Self Insurance
1
Self Insurance
Ticketing Rules
1
Ticketing Rules
Waiting List
1
Waiting List
Dynamic Price
2
Rule Based Price
Custom Price & Quantity
Conversion Tracking
4
Facebook Pixel Conversion Tracking
GA4 - Enhanced Analytics Insights
All Platform Conversion Tracking
TikTok Conversion Tracking
Upgrade Order
1
Upgrade Order with FEARTICKET
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