FEARTICKET Help Desk
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Contact us @ 201 299 4757
Knowledge base
Box Office
Box-Office Setup
5
Getting Started with FEARTICKET Organizer App
Get Compatible Thermal Printer for Box-Office Setup
Card Readers & iPad Stand for Box-Office Setup
FEARTICKET Boca Printer Supports
Setup Box-Office Payment Processor
Box-Office Sell
1
How to sell tickets at Box-Office?
Payment Gateway Setup
1
Square Hardware
Ticket Scannig Mobile App
1
Scan tickets using FEARTICKET Organizer app.
Ticket Scannig Mobile App
Ticket Scaning Mobile App
3
Download and install FEARTICKET Organizer App
Scan tickets using FEARTICKET Organizer app.
Selfie Ticket
Managing Your Live Events
Manage Order
8
Video Walk-through on managing order
View Order Report for selected event
View Order and Resend Tickets with order email
Order Cancellation and Refund
Customize AVS Settings for Authorize.net
View all 8
Re-schedule and Cancellation
3
Hide or show schedule on ticket selling page
Reschedule for any Date/Timeslot
Cancel Event for any Date/Timeslot
FAQ - Ticketing on FEARTICKET
Ticketing Account & Fee
3
General Online Ticketing Fees & Cost
is the ticketing cost lowest in comparison to all other platform?
What about other Fee or Charge?
About Chargeback
4
Why Chargeback ?
Practices to avoid chargeback
Fighting Chargeback
Fight ChargeBack With Hytix Payments
Payment Processing
5
Do I require my own payment gateway account?
What about payment processing charges?
What about chargebacks & refunds?
What about Cash or Checks ticket's transactions?
Dealing with Chargeback
Setup Live Ticketing
3
How to setup my account, events, tickets to sell?
Getting a Merchant Account to accept card payment
How do I start selling tickets once all set?
Ticket Printing, Scan & Checks-in
1
How do I Check-In or Scan Tickets?
Getting Started with FEARTICKET
Create & Manage Events
6
Creating an event
Adding Event page URL
Designing Event Web Page
Setup Event Schedule
Making An Event Live
View all 6
Add Tickets & Add-on
2
Adding Tickets
Adding Ticket Addon
Manage Ticketing
6
Creating Combo Tickets
Customize Printed Ticket Design
Understanding Printed Ticket's Graphics & Design
Sharable Ticket URLs
Setting up Tickets selling dates & point
View all 6
Order Form
1
Order Form to collect Buyer Info, Attendee Info, Questionnaire
Important Check Points before going LIVE
8
Important check-points before going LIVE
1. Event Time Zone, Terms & Conditions
2. Warning Message Image
3. Venue Address, City & Zip
4.Ticket Price, Service Fee, TAX and Order Cart
View all 8
Quick Help
Tickets & Add-on
1
Edit description for an existing add-on
Event Page Settings
4
Add Event Calendar Image
Collect Sales Tax on Ticket Sell
Enter SEO Meta information
Event Page Setting
System Users and Permission
1
Create System Users as require
Manage Discount Coupons
1
Adding Discount Coupons
Payment Processing Setup
3
Integrate Custom Payment Processor with Ticketing System
Integrate your CardConnect Merchant Account
Integrate your Authorize.net Merchant Account
Crowd Management
1
Crowd Management
Conversion Tracking
2
Facebook Pixel Conversion Tracking
GA4 - Enhanced Analytics Insights
Reports
Event Reports
5
Attendee Report
Sales Report
Ticket Report
Box Office Report
Discount Usage Report
Account Reports
4
Order Report for Event
Ticket sales report of event
Customer Report
Event Comparison Report
Check-In Report
1
Check-In Reports
Send Email to Attendee
0
Manage Events
Settings
5
General Settings
Social Media & SEO
Google Business Post
Manage Content
Payment Processor Setting
Discount Coupon
1
Discount Coupon
Conversion Rates
1
Conversion Rate
Self Insurance
1
Self Insurance
Ticketing Rules
1
Ticketing Rules
Waiting List
1
Waiting List
Dynamic Price
2
Rule Based Price
Custom Price & Quantity
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