Note: To ensure a smooth ticket purchasing process, it is important to first make the event live. This can be done by going to the event info section and clicking on the "MAKE IT LIVE" option. Once all necessary testing has been completed, the event can be paused.
To double-check the ticket price, service fee, and order cart calculation, follow these steps:
1. Visit the event page or ticket-selling page as a user.
2. Select the desired tickets by clicking on the ticket type or section.
3. Choose the number of tickets you want to purchase.
4. Click on the "Add to Cart" button.
5. Locate the cart on the right side of the page.
6. Check the "Your Cart" section for the following details:
a. Tickets Name: Ensure that the selected tickets are displayed correctly.
b. Quantity: Verify that the quantity of tickets is accurately shown.
c. Service Fee: Note the service fee charged for the transaction.
d. TAX Amount: Check if any taxes are applied and the corresponding amount.
e. Subtotal: Verify the subtotal amount before taxes and fees.
f. Total: Confirm the total amount including taxes and fees.
7. Use a calculator or manually calculate the price amounts to double-check their accuracy.
a. Add up the ticket price multiplied by the quantity to calculate the subtotal.
b. Include the service fee and tax amount to calculate the total.
To make any changes to the ticket price, please follow the steps below:
1. Go to the left side Event Menu and click on "Tickets & Add-on" to view the available tickets.
2. In order to modify the service fee, click on "Additional Settings" which will expand a new window.
3. Within this window, locate the "Service Fees" section and select the desired options.
4. If you need to add a custom fee, refer to the below image provided for guidance.
By following these steps, you will be able to easily make any necessary changes to the ticket prices and service fees.
Once done click on the "Close" button located at the bottom of the specific ticket window.
Click on 
button on the ticket listing page to save
To apply tax on tickets, follow these steps:
1. Navigate to Manage Events> Event Settings tab from the left side Event Menu.
2. Under the General Settings, you will find "Tax Settings"
3. Add Tax: Click the “Add Tax” button to enable taxes for your event. A pop-up will appear, where you can toggle on the switch to add the tax name, rate, and applicability.
4. If the tax is already applied, you can edit the same by clicking on Edit Tax button as shown in the below image.
5. Tax Applicability: You will have three options for applying the tax:
- Ticket: If selected, the system will apply the tax to all tickets. You can modify the tax rate for specific tickets by clicking the “Tax Rate” column. To exclude tax for a particular ticket, switch off the toggle in the “Action” column.
- Self-Insurance: The tax will be automatically applied to self-insurance. To exclude tax for a particular ticket, switch off the toggle in the “Action” column.
- Product: The tax will apply to all merchandise products. You can change the tax rate for specific products by clicking the “Tax Rate” column. To exclude tax for a specific product, switch off the toggle in the “Action” column.
- Make sure to save your changes.
Click Next Point > 5.Printed Tickets Information & Design
Previous Point > 3.Venue Address, City & Zip
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