Note: To ensure a smooth ticket purchasing process, it is important to first make the event live. This can be done by going to the event info section and clicking on the "MAKE IT LIVE" option. Once all necessary testing has been completed, the event can be paused.



To double-check the ticket price, service fee, and order cart calculation, follow these steps:


1. Visit the event page or ticket-selling page as a user.


2. Select the desired tickets by clicking on the ticket type or section.


3. Choose the number of tickets you want to purchase.


4. Click on the "Add to Cart" button.


5. Locate the cart on the right side of the page.


6. Check the "Your Cart" section for the following details:

   a. Tickets Name: Ensure that the selected tickets are displayed correctly.

   b. Quantity: Verify that the quantity of tickets is accurately shown.

   c. Service Fee: Note the service fee charged for the transaction.

   d. TAX Amount: Check if any taxes are applied and the corresponding amount.

   e. Subtotal: Verify the subtotal amount before taxes and fees.

   f. Total: Confirm the total amount including taxes and fees.


7. Use a calculator or manually calculate the price amounts to double-check their accuracy.

   a. Add up the ticket price multiplied by the quantity to calculate the subtotal.

   b. Include the service fee and tax amount to calculate the total.



To make any changes to the ticket price, please follow the steps below:


1. Go to the left side Event Menu and click on "Tickets & Add-on" to view the available tickets.


2. In order to modify the service fee, click on "Additional Settings" which will expand a new window.


3. Within this window, locate the "Service Fees" section and select the desired options.


4. If you need to add a custom fee, refer to the below image provided for guidance.


By following these steps, you will be able to easily make any necessary changes to the ticket prices and service fees.



Once done click on the "Close" button located at the bottom of the specific ticket window.

Click on  button on the ticket listing page to save


To apply tax on tickets, follow these steps:


1. Open the "Event Settings" tab from the left side Event Menu.


2. On the Left side of the page, you will find "Tax Settings"


3. Here, you can see the Applied Tax which is shown in the below image.



4. If you want to edit the tax, click on the "Edit Tax" button.


5. A new window will open. In the new window, select the radio button for "Yes" to indicate that you want to apply tax.


6. Enter the tax name and value in percentage.


7. Click on the save button to save the tax settings.



8. Once you see the message "Event Tax updated.", you can close the window by clicking on the "X" in the top right corner.



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