Event Settings

The Event Settings are divided into four sections:

1. General Settings
2. Purchase Settings
3. Visibility Settings
4. Scanning Settings
   

1. General Settings

This section includes the following settings:

    a) Tax Settings

    Tax settings are crucial for your event. Here’s how to enable and edit them:

• Add Tax: Click the “Add Tax” button to enable taxes for your event. A pop-up will appear, where you can toggle on the switch to add the tax name, rate, and applicability.
  
• Tax Applicability: You will have three options for applying the tax:
  • Ticket: If selected, the system will apply the tax to all tickets. You can modify the tax rate for specific tickets by clicking the “Tax Rate” column. To exclude tax for a particular ticket, switch off the toggle in the “Action” column.
  • Self-Insurance: The tax will be automatically applied to self-insurance. To exclude tax for a particular ticket, switch off the toggle in the “Action” column.
  • Product: The tax will apply to all merchandise products. You can change the tax rate for specific products by clicking the “Tax Rate” column. To exclude tax for a specific product, switch off the toggle in the “Action” column.
  • Make sure to save your changes.
    

    b) Date & Time Format

    By default, the system sets the date and time format based on your country. If you wish to change it, click on the respective field.

2. Purchase Settings

    a) Max Quantity for Single Order

Set the maximum quantity of tickets/products that can be added to the cart. This limits the purchase to the defined max quantity.

    b) Cart Hold Timing

Specify the duration (in minutes) that items will remain on hold in the cart.

    c) Filling Fast Percentage

Define a percentage threshold for displaying a "Filling Fast" message when the specified percentage of tickets is remaining.

    d) Private Booking

Enable the “Private Booking” functionality to allow private bookings for each ticket under the “Tickets & Add-on” section. This feature lets an entire time slot be booked by a single group.

    e) Single Ticket Per Order Item

This setting allows each order to have a single QR code, meaning there will be only one QR code per order item.

3. Visibility Settings

    a) Show Ticket Description in Full

Check this box to display the ticket description on the event ticketing page; otherwise, it will only appear when the “More” link is clicked.

    b) Show End Time

If checked, the end time of the ticket schedule will be visible on the event ticketing page.

    c) Show Time Slot As

Choose how available time slots appear: as a dropdown or checkboxes.

    d) Show Available Quantity

Check this box to display the available ticket quantity on your event ticketing page.

    e) Early Next Day Time Slot

Available time slots up to 6:00 AM will be displayed on the previous day for all tickets.

    f) Hide Ticket Price from Ticket Title

If checked, the ticket price will not be visible next to the ticket name on your event ticketing page.

4. Scanning Settings

    a) Before Scan Margin

Set a time margin (in minutes) to allow ticket scanning before the scheduled time. For example, if a time slot is from 7:00 PM to 8:00 PM, tickets will be valid for scanning starting from 6:00 PM. During this period, the date/time mismatch message won’t appear.

    b) After Scan Margin

Set a time margin (in minutes) to allow ticket scanning after the scheduled time. For example, if a time slot is from 7:00 PM to 8:00 PM, tickets will remain valid until 9:00 PM. During this period, the "date/time mismatch" message won’t appear.

    c) Scan Tickets Irrespective of Set Time Margin

If checked, tickets can be scanned regardless of the time margin, though a "date/time mismatch" message will appear. You can then choose to admit or reject attendees with one click. If unchecked, a prompt stating "Ticket not valid for the current timeslot" will display, and scanning will not be allowed after the set margin.

    d) Valid Scan Confirmation Pop-up

Set the duration (in seconds) for how long you want the confirmation pop-up to remain visible while scanning. You can disable the pop-up that appears on the Organizer App after a valid scan.

    e) Admit All

By enabling this functionality, an “Admit All” button will appear in the Organizer App while scanning tickets. Clicking this button allows you to admit all quantities of the same tickets in a single order at once.