Edit description for an existing add-on

Created by: FEARTICKET TEAM

Modified on: Tue, Aug 1, 2017 at 5:17 AM

Edit or Add own Text Description for add-on once add-on is already created.

Click on “Tickets & Add-on” from left side menu to go to “Manage Ticket” page
On this page click on “ADD TICKET ADDON” button and new window will open
In this window can see list of all add-on at the bottom, Now on the right side of each row there “Action” column, click on “Edit icon” for any add-on to edit
Once add-on is open to edit, write text (description) in “Message” field text box, See the attached screenshot
Once done click on “Save” button on the same window
Once you see the message “Record added successfully” click on “X” on top right to close the window
Click “Save” button on the “Manage Ticket” page, all done

FEARTICKET is the author of this solution article.

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