Create System Users as require

Modified on Wed, Sep 18 at 3:24 AM

You can create additional system users into your ticketing account to manage, Check-in, Box-Office, Marketing etc. As shown below image click on the "Settings" menu then "Users & Permission"



Users with an Admin Role can create additional system users like Check-in (App Only) User, Box-Office (POS) User, Event Manager, Marketing, and Analytics.



Box-Office User :


The "BoxOffice" role has limited access to perform the basic job of selling tickets at the box office or scanning tickets at location check-in points. These users can only log in on FEARTICKET Organizer iOS/Android mobile apps.


Check-in User:


The "Check-in" role has very limited system access to perform the basic job of scanning tickets at location check-in points. These users can only log in on FEARTICKET Organizer iOS/Android mobile apps. They will not see any sales-related data on the dashboard of the mobile app.


Manager:


The "Manager" role has complete access to all data to a specific event or all events on the web or mobile apps. The manager doesn’t have global setting access which includes Account & Billing, All Event Report, Users & Permission, Payment Processing, Organization info update, etc.


Analytics:


The "Analytics" role has limited access to reports only for assigned events.


Marketing:


"Marketing" role has limited access to Conversion Tracking and Social media (Manage Events> Marketing) only for assigned events.



Only the Admin user can create "Box-Office User" & "Check-in User".


-  The system successfully creates a new "Check-in" user and that will be added to the users' list.

- You may create multiple "Check-in" users using a unique email ID for each.

- Check-in users can log in on "Scanning App" using the same email ID and Password to scan the tickets.


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