Creating and Selling Merchandise Products

Selling merchandise alongside your event tickets is a fantastic feature that FEARTICKET offers. This allows you to enhance the attendee experience by offering products both online and in-person. Below is a step-by-step guide on how to create and sell merchandise products through the FEARTICKET Admin portal.

Adding Products from the FEARTICKET Admin Portal

1. Access Product Management
   1. Navigate to Settings in the top right corner.
   2. Click on Product Management.
      
2. Add a New Product
   1. Click on the Add New Product button.
   2. A new page will open for entering product details.
      
3. Enter Product Details
   1. Fill in the basic information for your product, including:
      1. Name
      2. Description
      3. Price
      4. Quantity
      5. Images
   2. If your product has variants (e.g., different sizes or colors), click on the Add Product Variant button next to the quantity field. This allows you to add multiple variants, specifying the variant name, price, quantity, and images.
      
4. Image Requirements:
   1. You can upload a maximum of 3 images per variant.
   2. Image dimensions should be 350x255 px.
   3. Accepted formats: JPEG, JPG, or PNG.
   4. Maximum image size: 2 MB.
5. Select Selling Points:
   1. Once you have added the product and its variants, you will see a list of events for which you want to sell merchandise.
   2. Under the Product Selling Point column, you can enable merchandise sales for Online, Box Office, or Both.
      
6. Save Your Product:
   1. Click the Save Product button located at the bottom left or top right of the page to save your information.
      

Managing Your Products

• On the Product Management page, you will see a list of products that you have added.
• To edit a product, click the pencil icon next to the product.
• To disable a product from further sales, click the disable icon. This will prevent the product from being sold at events.
• To delete a product, click the delete icon. Note that a product can only be deleted if no quantities have been sold at any event.
  

Review Products Report

• On the FEARRICKET Admin, check the number of products and their variants sold date-wise.
• Navigate to Reports > Products to view the product report for a particular event.
  

Viewing Products on the Event Ticketing Page

• On your event ticketing page, attendees will see a list of merchandise products available for the event.
• Products are displayed in two ways:
  1. Under the Products tabs on the Event Ticketing Page.
  2. Once attendees add tickets to their cart, the list of products will appear before checkout.
     

Checkout and Order Confirmation

• The cart will display both tickets and products for checkout.
• In the order confirmation email received by attendees, there will be a separate QR code for the purchased products, along with the tickets ordered. For example, if 3 qty of products are ordered, it will look like below.
  

By following these steps, you can effectively create and manage merchandise products for your events, enhancing the overall attendee experience.