Want to encourage more people to follow your social media and get the word out about your event? With Hytix, you can offer a special discount to ticket buyers who follow your event’s Facebook, Instagram, or X (Twitter) account, or even post on Facebook about your event directly from Hytix!
This guide will walk you through how to connect your social media accounts and create a social media discount for your event.
Step 1: Connect Your Social Media Accounts
Go to
Settings > Integration
.Scroll down to the “Connect Social Media” section.
Click “Connect” to open a screen with three tabs: Facebook, Instagram, and Twitter.
In each tab, click “Connect Account” to log in and link your social media.
For Facebook:
You’ll be asked to grant Hytix access to your Facebook Pages. Choose:
Option 1: Give access to all current and future Pages (recommended)
Option 2: Give access to only current Pages
We suggest Option 1 so any future pages you create will automatically link with Hytix.
After granting access, click “Continue”, review permissions, and click “Save”.
You’ll see a success message confirming your account is connected. Click “Got it” to proceed.
For Instagram and (X) Twitter:
Once you click Connect Account on Instagram or Twitter, a pop-up will appear prompting you to log into that social media platform.Just enter your username and password, and authorize Hytix to connect.
After successful login, you’ll be automatically redirected back to the Hytix Admin.
Step 2: Create a Social Media Discount
Back on the Social Media page, click the “Create Discount” button in the top-right.
A pop-up will display all your live events. Select the event for which you want to offer the discount.
You’ll be taken to a discount creation form where you can fill in:
Discount Name/Title
Discount Type: Fixed amount or percentage
Description (optional)
Under the “Coupon Conditions” section, configure:
Minimum and maximum ticket quantity
Maximum number of uses
Validity dates
Choose the social media accounts the customer must follow or post to in order to qualify for the discount.
Step 3: Manage Your Social Media Discounts
View all your created discounts on the list page.
See the linked accounts and how many times each discount has been used.
You can only have one active social media discount per event at a time.
To create a new one, simply disable the current active discount and create a new one.
How Ticket Buyer will see the Social Discount page
On the "Proceed to Purchase" page, just above the "Terms & Conditions", you will be able to find the social discount module.
Note:
If your account has multiple events and uses different social accounts, you can connect multiple Facebook, Instagram, or Twitter accounts from the Integration page.
Need help? Reach out to our support team anytime. Happy promoting!
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