Create and Manage Waivers

FEARTICKET/ Hytix allows you to create and manage digital waivers directly within the platform, eliminating the need for third-party tools.

These waivers help you collect participant consent, capture required information, and ensure compliance for your events.

Step 1: Create a Waiver

1. Go to Settings (top right corner)
2. Click on Waiver
3. Click Create a Waiver

Add Waiver Details

• Enter Waiver Name
• Add your terms & conditions / waiver content
• Upload an image (optional)

Configure Form Fields

Select the information you want to collect from participants:

• Name
• Email
• Contact Number
• Photo ID
• Gender
• Date of Birth

Note:

• The Signature field is mandatory and included by default
• Enable Allow Minor if your event includes minors
  • This will require parent/guardian signature

Preview & Publish

• Click Preview to review the waiver
• Click Publish to make it available for use

Step 2: Assign Waiver to an Event

1. Select your event for which you want waiver functionality
2. Navigate to Operations → Waiver
3. Select the waiver you created
4. Choose the ticket types where the waiver is required
5. Click Save

Step 3: Customer Waiver Experience

Once a waiver is assigned:

• Customers  can see the "Manage Waiver" button on the thank you page
• Customers will receive an order confirmation email after booking
• The email includes a “Manage Waiver” option
• Customers can:
  • Open the waiver on their device
  • Fill in required details
  • Sign digitally

The completed waiver is linked to the order and participant.

Step 4: View Signed Waivers

You can view signed waivers in two ways:

• First: Go to Settings → Waiver (Top Right)
• You will see a list of all waiver templates
• Each waiver shows the number of signed waivers beside it
• Click the three dots (⋯) and select Summary
• This will open a page where you can:
• View the list of participants who signed the waiver

• Second: For each event, go to Orders & Attendees → Orders
• Each order will display a waiver status: Signed, Partially Signed, and Not Signed
• Click on an order to view details
• Inside the order, you can:
  • See which participants have signed the waiver
  • Identify pending signatures
  • Resend the waiver link if needed

Key Notes

• Waivers are ticket-specific (can be applied to selected tickets)
• Signature collection is mandatory
• Minor consent can be enabled when required
• All waivers are managed within Hytix/ Fearticket