FEARTICKET gives you a complete view of your event's ticket sales in one place. The Sales Report shows your headline numbers, how revenue has moved over time, how sales split across channels, and a full day-by-day breakdown you can filter and export. This article walks through each part of the page.
To open it, go to Reports in the left-hand menu of your event and click Sales Report. A note at the top reminds you that results are refreshed from cache every 5 minutes, so very recent sales may take a few minutes to appear.
The Summary Cards
Across the top, a row of cards gives you the key figures at a glance: Gross Revenue, Total Orders, Tickets Sold, Avg. Order Value, and Refunded. These update to reflect whatever filters you have applied, so they always match the data shown below them.
Revenue Trend and Channel Breakdown
The Revenue Trend chart plots your sales over the selected date range so you can spot busy and quiet periods. You can toggle between Online and Box Office to see each channel on its own.
Next to it, the Channel Breakdown donut shows how your revenue splits between Online and Box Office sales, with the dollar figure for each channel listed below the chart.
Filtering the Report
At the top, Applied Filters shows which filters are currently active as removable chips, and the Filters button opens the full filter options.
Order Date Range
Set the period the report covers. You can type a start and end date, or use the calendar with quick presets such as Today, Yesterday, Last 7 Days, Last 30 Days, This Month, Last Month, or a Custom Range.
Breakdown
Choose how the detailed table groups its rows. Date groups the data by day, while Hour breaks it down by hour, which is useful for seeing sales patterns within a single day.
Selling Point
Filter by where the sale happened. All Channels shows everything, or you can narrow it to just Online or just Box Office.
The Detailed Breakdown Table
The Detailed Breakdown at the bottom lists your sales activity row by row, following the Breakdown you selected. Each row carries the full set of figures for that period:
Column | What It Shows |
Date | The day the sales activity occurred |
Total Tickets | Number of tickets sold that day |
Total Products | Number of add-on products sold that day |
Total Orders | Number of orders placed that day |
Order Amount | The base value of orders before extras |
Misc. Charges | Any additional custom charges applied |
Fees | Platform service fees collected |
Services Tax | Tax applied to service fees |
Insurance Amount | Revenue from ticket insurance add-ons |
Discount | Total value of discounts applied |
Social Discount | Discounts applied through social or referral promotions |
Gross Revenue | The total revenue for that day |
Use the pager and Record Per Page control at the bottom to move through longer results.
Exporting the Report
The Export button above the table downloads the breakdown so you can use it outside of FEARTICKET, which is handy for accounting, reconciliation, or sharing with your team.
Note: The report is cached and refreshes every 5 minutes, so the newest sales may take a short while to show up. If a number looks off right after a sale, wait a few minutes and reload.
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