How to Create Charity & Donation Tickets for Your Event

Modified on Fri, Mar 27 at 6:12 AM

The Donation Ticket feature allows event organizers to collect donations directly through their event page.

This is useful for charity events, fundraising campaigns, non-profit organizations, or any event where you want attendees to contribute an additional amount.


How to Create a Donation Ticket

  1. Go to Tickets & Pricing
  2. Click on Tickets & Add-ons
  3. Click on the “New Ticket” button

Configure the Donation Ticket

  1. Enter a Ticket Name (for example: Support the Cause, Make a Donation, Make an Impact)
  2. In the Type field, select “Donation Ticket”
  3. Once selected, additional options will appear:
    • Add up to 4 predefined donation amounts
    • Enable Custom Amount to allow buyers to enter their own donation value.
  4. Click Save


How It Works

  • The donation ticket will appear on your event ticketing page
  • Buyers can select one of the predefined amounts or enter a custom amount (if enabled)
  • The donation is added during the ticket purchase process

Viewing Collected Donations

You can view and track the total donation amount collected using reports. To access this data:

  1. Go to Reports
  2. Select Ticket Report
  3. Use the filter and set Ticket Type to Donation Ticket

This will display all donation-related tickets and the total amount collected.


You can also include the donation ticket as an upsell with other tickets from the "Marketing Hub> Upsells" option. This allows buyers to contribute while purchasing their main ticket.



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