The Donation Ticket feature allows event organizers to collect donations directly through their event page.
This is useful for charity events, fundraising campaigns, non-profit organizations, or any event where you want attendees to contribute an additional amount.
How to Create a Donation Ticket
- Go to Tickets & Pricing
- Click on Tickets & Add-ons
- Click on the “New Ticket” button
Configure the Donation Ticket
- Enter a Ticket Name (for example: Support the Cause, Make a Donation, Make an Impact)
- In the Type field, select “Donation Ticket”
- Once selected, additional options will appear:
- Add up to 4 predefined donation amounts
- Enable Custom Amount to allow buyers to enter their own donation value.
- Click Save


How It Works
- The donation ticket will appear on your event ticketing page
- Buyers can select one of the predefined amounts or enter a custom amount (if enabled)
- The donation is added during the ticket purchase process
Viewing Collected Donations
You can view and track the total donation amount collected using reports. To access this data:
- Go to Reports
- Select Ticket Report
- Use the filter and set Ticket Type to Donation Ticket
This will display all donation-related tickets and the total amount collected.
You can also include the donation ticket as an upsell with other tickets from the "Marketing Hub> Upsells" option. This allows buyers to contribute while purchasing their main ticket.
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