Orders & Refund

View Order Details, Resend Tickets, Manage Refund

Video Walk-through on managing order
Quick Video walk-through on how to update & resend email with tickets, cancel order, search order, search & manage order, Collect charge back eviden...
Tue, Oct 9, 2018 at 7:49 AM
View Order Report for selected event
How to view order report for selected event. Click on "Orders" located under "Manage Attendees" from the left side event menu as sho...
Tue, Sep 19, 2017 at 6:34 AM
View Order and Resend Tickets with order email
Click here for help on > View Order Report before going into order detail. Now, Let us see order details On order reports page, once clicking on &qu...
Tue, Sep 19, 2017 at 6:21 AM
Order Cancellation and Refund
Click here for help on > View Order and Resend Tickets with order email On order detail, once clicking on "Cancellation / Refund" button t...
Tue, Sep 19, 2017 at 9:05 AM
Customize AVS Settings for Authorize.net
AVS Settings : Almost  80% of transactions possibly got declined due to AVS mismatch for card payment transaction. Customizing AVS settings from mercha...
Mon, Oct 16, 2017 at 3:18 AM
Understanding " $0 " (zero) amount transaction emails
If Authorize.net is your payment processor then your ticket buyer may receive two transaction emails for successful card payment when they buy tickets on...
Mon, Oct 16, 2017 at 3:24 AM