Manage Order
View Order Details, Resend Tickets, Manage Refund
Quick Video walk-through on how to update & resend email with tickets, cancel order, search order, search & manage order, Collect charge back eviden...
Tue, Oct 9, 2018 at 7:49 AM
How to view order reports for selected events. Click on "Orders" located under "Manage Attendees" from the left side event menu as s...
Thu, Sep 14, 2023 at 1:41 AM
Click here for help on > View Order Report before going into order detail. Now, Let us see order details On order reports page, once clicking on &qu...
Fri, Oct 6, 2023 at 8:14 AM
Click here for help on > View Order and Resend Tickets with order email On order detail, once clicking on the "Cancel / Refund Order" butto...
Mon, Sep 4, 2023 at 8:39 AM
AVS Settings : Almost 80% of transactions possibly got declined due to AVS mismatch for card payment transaction. Customizing AVS settings from mercha...
Mon, Oct 16, 2017 at 3:18 AM
If Authorize.net is your payment processor then your ticket buyer may receive two transaction emails for successful card payment when they buy tickets on...
Thu, Sep 14, 2023 at 7:53 AM
On the Orders page, there is a button at the top right called "Create a Manual Order". By clicking on this link, you can enter the basic informat...
Mon, Sep 4, 2023 at 8:45 AM
you can edit existing orders including: Change/Swap tickets Change the Date and Time Slot of the Ticket Change Ticket Quantity Add a new ticket to an e...
Fri, Oct 6, 2023 at 8:01 AM