Questionnaire Report

FEARTICKET lets you collect and review the answers ticket buyers give to your custom questionnaires. The Questionnaire report gathers those responses and shows each question as a chart, so you can see at a glance how people answered. It's a useful way to capture attendee feedback, experience ratings, and other event-specific information straight from your customers. This article walks through the page.

To open it, go to Reports in the left-hand menu of your event and click Questionnaire. A note at the top reminds you that results are refreshed from cache every 5 minutes, so recent responses may take a few minutes to appear.

Reading the Question Cards

Each question you added to your questionnaire appears as its own card. The card shows the question exactly as buyers saw it, the number of responses it received, and a pie chart breaking down how people answered, with a legend naming each answer and its share. For a simple yes/no question the chart splits into two slices, while a question with many possible answers, like how someone heard about your event, splits into more.

When a questionnaire has more questions than fit on screen, use the pager in the corner of a card (for example, 1 of 9) to move between them.

Where Responses Come From

Responses come from ticket buyers who filled out the questionnaire during checkout. You set your questions up when configuring your event under Event Setup, where you can add multiple questions, choose their format, and mark any of them as required so buyers must answer before completing their purchase.

Exporting the Report

The Export button in the top-right corner downloads the questionnaire data, so you can analyze the responses in a spreadsheet tool or keep a record after each event season.

Note: Depending on how your questionnaire is configured, responses may or may not be linked to individual buyers, and some setups anonymize them. The report is also cached and refreshes every 5 minutes, so if responses look missing, wait a few minutes and reload, and confirm your questionnaire was published and attached to the event.