Schedule Stats helps event organizers quickly understand sales and check-in performance for a specific event schedule and time slot. It summarizes revenue, orders, tickets sold, add-ons sold, ticket categories, and check-in status (scanned vs not scanned), all in one place.

What is the “Schedule Stats” report used for?

Use Schedule Stats to:

• Track how much revenue a specific schedule/time slot generated.
• See how many orders were placed for that schedule/time slot.
• Confirm ticket quantities sold vs available limits.
• Review add-ons performance (example: “Tee” add-on).
• Monitor check-in progress (Scanned / Not Scanned / Cancelled / Invalidated / Duplicate).
• Export a list of orders tied to that time slot for auditing or operations.

Where to find Schedule Stats

From your FEARTICKET admin panel:

1. Go to Reports
2. Click Schedule Stats

How to use the filters (top section)

The report includes filters to narrow results:

Ticket Type

• Select a specific ticket type (example: All Ticket).
• Helpful when you want stats for only Child or Parent tickets.

Add-On Type

• Filter by add-ons (example: All Add-On).
• Useful for reviewing add-on sales performance.

Ticket Status

• Options typically include Scanned and Not Scanned.
• Use this to isolate only checked-in guests or only those not yet checked in.

Ticket Category

• Use this if your tickets are categorized for reporting.
• If not used, you may see “No Category”.

Event Schedule + Timeslot

• Choose the event date (example shown: 2025/11/12).
• Select a timeslot (example shown: 07:00 PM).
• You can also use Select All to view all timeslots together (if available for your setup).

Search / Reset

• Click Search to load the filtered stats.
• Click Reset to clear filters and start over.

Understanding the summary cards

At the top of the report you’ll see quick totals:

Approx Revenue

• Shows the estimated revenue for the selected filters/timeslot.
• Note on screen: results may refresh from cache every few minutes, so totals might not update instantly.

Orders

• Total number of orders for the selection.

Tickets

• Total tickets sold for the selection.

Add-Ons

• Total add-ons sold for the selection.

Section-by-section explanation

1) Revenue Summary

Breaks down revenue by Selling Point (example: Online).

• Shows revenue for the selected time slot.
• Also shows a Total line.

2) Order Summary

Shows order counts by Selling Point and totals.

• Helps confirm how many purchases occurred online vs other selling points (if enabled).

3) Ticket Summary

Shows ticket-level breakdown (example: child, parent).

• Sold Qty: number of tickets sold for that type.
• Ticket Qty: capacity/limit (can show values like Unlimited or a numeric limit).

4) Add-Ons Summary

Shows which add-ons sold and how many.

• Example in screenshot: add-on like “Tee” with sold quantity.

5) Ticket Category

Shows sales totals by category.

• If categories are not configured, “No Category” may appear.

6) Check-In Summary

Operational check-in table for the selected timeslot:

• Total Sold
• Scanned
• Not Scanned
• Cancelled
• Invalidated
• Duplicate

This is the best section for live-night operations to see how check-in is going.

7) Orders (Detailed list)

A table of orders for the selected filters, including:

• Order #
• Buyer
• Timeslot
• Order Date
• Quantity
• Order Status (example: Completed)
• Payment Status (example: Paid)
• “View Order” link/icon to open the order details

You can also Export orders from this section.

FAQs (Schedule Stats)

1) Why doesn’t the revenue update immediately after a sale?

Schedule Stats can use cached data for performance, and it may refresh every few minutes. If you just made changes or had new sales, wait a few minutes and refresh, then run the report again.

2) What’s the difference between “Orders” and “Tickets”?

• Orders = number of purchases/transactions.
• Tickets = total tickets sold across those orders (one order can include multiple tickets).

3) What does “Ticket Qty” mean in Ticket Summary?

“Ticket Qty” represents the configured availability/limit for that ticket type. If it shows Unlimited, that ticket type is not capped.

4) Can I view stats for only one ticket type (like Child tickets)?

Yes. Use the Ticket Type filter to narrow the report to a specific ticket type.

5) How do I check how many guests have arrived?

Use the Check-In Summary section:

• Scanned = checked in
• Not Scanned = not yet checked in

6) Why do I see “Duplicate” in Check-In Summary?

“Duplicate” indicates an attempted scan that the system recognized as already scanned (or otherwise duplicated). This helps identify repeat scans at the gate.

7) What does “Invalidated” mean?

Invalidated typically refers to tickets that are no longer valid for entry due to a system action (for example, cancellation, manual invalidation, or enforcement rules depending on your setup).

8) Can I export the list of orders for a time slot?

Yes. In the Orders section, use the Export option to download the order list.

9) How can I view all time slots for a selected schedule date?

Use the Select All option (if enabled) to include all timeslots in the results.

10) Why does Ticket Category show “No Category”?

That appears when ticket categories are not configured or when tickets are not assigned to a category.