View Order Report for selected event

Modified on Thu, Sep 14, 2023 at 1:41 AM

How to view order reports for selected events.


Click on "Orders" located under "Manage Attendees" from the left side event menu as shown in the below image. 

It will open the "Order Report" page for your current event.


 


This "Order Report" page shows all order listings by default as shown in the below image :


Search specific orders from the default report by :


- Buyer's First Name, Last Name

- Order # (Number) or Buyer's Email ID

- Order Status > select "Cancelled" or "Completed"

- Order Type > Select "Online" or "Box Office"

- Order Dates Range > Enter the Start date and End Date


Click on the "Search" button, once you select any above search options or a combination of multiple search options.



Now, if any orders match within search criteria then the default order list will be reloaded with a filtered order list.


Click on the "eye" icon as shown below image that located on the far right side to view order details



Clicking on the "eye" icon will show order details.

---------------------------------------------------------------------------------------------------

Click here for help on > View Order and Resend Tickets with order email


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article